You can only cancel your purchase before the cancellation deadline. After that, all sales are final. Any unused purchases will be forfeited.
If a Service Provider has closed permanently, please tell us the name of the business and which location you visited, and we'll check it out.
We always want you to have a great experience with us. If you are disappointed by your experience, contact us within 3 days of the experience and we'll work with you to make it right.