Frequently Asked Questions
General
- What is KFit?
- How does KFit work?
- Where can I use KFit?
- How do I join KFit?
- Who are KFit Service Providers?
- How do I recommend a business be added to KFit?
Payment
- What payment methods are accepted?
- Can I change my payment method?
- Can I get a receipt for my KFit purchases?
- I’ve received a Promo Code. What do I do with it?
- How do I redeem the promo code I applied to my account?
- I have a promo code but it was not applied to my purchase.
Account
Reserving and Cancelling Activities
- What do the Easy, Medium & Hard levels mean?
- What should I know before going for KFit activity?
- How do I reserve an activity?
- How to view reservations?
- How to add Favourites?
- Do I have to reserve an activity in advance?
KFit with Friends
KFit Fitness Pass Membership
- What is the KFit Fitness Pass?
- How much does a KFit Fitness Pass cost?
- Does the membership auto-renew?
- Is there a long-term commitment for Fitness Pass?
- When does my KFit membership start?
- Is there a trial membership available?
KFIT X
- What is the difference between KFit X and KFit Fitness Pass?
- Upon purchase, how do I claim / redeem my KFit X membership?
- I purchased a KFit X membership today. Can I start going on the same day?
- Can I purchase a KFit X membership for someone else?
- How do I cancel my KFit X membership? What if I have valid health reasons?
Terms and Policies
Terms of Use
- 1. Introduction
- 2. Subscription
- 3. Purchasing and Payments
- 4. Purchasing and Payments
- 5. Promo Code
- 6. Your Obligations
Privacy Policy
- 1. Introduction
- 2. Collection of Personal Data
- 3. Purpose of Acquiring and Processing Your Personal Data
- 4. Consequences of Not Consenting to This Privacy Policy/ Not Providing Your Personal Data
- 5. Disclosure of Your Personal Data
- 6. Accuracy of Your Personal data